State Farm® Insurance Agent Mike Peters

"Due to the death of my relative, the policy holder with Mike Peters Agency, there were issues in finalizing settlement payment on a claim due to Hurricane Helene. Agent J. was extremely helpful, and was able to effect a name change that will result in the expected payout. Clear and courteous, proactive and thorough - many thanks for your help."

"My homeowners insurance went up over $2700 upon renewal for 25/26. Called the office and Brandi suggested that I have a wind mitigation done. I told her I hesitated because I didn’t have the $250 I was quoted a few years ago. She referred me to an excellent inspector at a reasonable price and I ended up saving more than half on my renewal in my H.O. Brandi’s customer service is beyond phenomenal! She is knowledgeable, compassionate, and willing to go above and beyond for her customers! She even helped me when dealing with my mortgage company to get my escrow re-analyzed. Everyone in the office has superior customers service skills and are very professional, caring people. They treat you like family, because that is what they are…family! Thank you!"

"If I could give 10 stars for Donna I would! She helped me a lot to save money for my insurance! And I am very grateful! Mike Peters - State Farm insurance Agent is a top tear! They helped me a lot! I would definitely recommend this to all my friends and loved ones!"

"I can always count on Erica! Very knowledgeable."

"Donna helped me get a great rate when myother company kept raising their prices. She was quick to respond and even found me discounts. They keep in touch with me throughout the year to make sure everything is going well."

"Huge shutout to Donna for helping out with not only my car Insurance but some of my co worker’s as well and they are extremely happy with the rates and prices!"

"Donna is always so helpful anytime I have questions about my insurance. She goes the extra mile to help in any way she can. Donna is patient and empathetic, she truly cares about her customers and it shows in her excellent and friendly customer service!"

"I have to thank Ana, she is an excellent, kind, friendly, very professional person and she always clarifies my doubts, she gets the best coverage for the best price."

"GREAT TEAM ALWAYS HELPFUL AND PROFESSIONAL DONNA HELPED ME TODAY WITH CAR INSURANCE VERY HELPFUL POLITE AND NICE I RECCOMMEND THEM FOR A GREAT INSURANCE AGENCY THANK U AGAIN GIO"

"I've been with Mike Peters Insurance Agency for 13 years. Never had anything but excellent customer service and that was the same situation today. I sold my house and I went to take care of getting a prorated amount returned to me being I just paid it in November. They needed closing documents from the sale of my house to process the refund. Donna help me through the process which was not simple by any means. She was very empathetic and patient with my stressed situation due to the flooding from Helene and everything else that has happened since. If Mr Peters could hire another individual like Donna he would be very fortunate. I can't say it enough, if you're looking for a reliable, efficient, and extremely helpful and friendly insurance office to do business with this is the one to go to. If I wasn't moving I would use them indefinitely. Thank you very much Donna keep up the excellent work!"

"I had an exceptional experience with Ana. She was incredibly helpful, patient, and thorough in addressing all of my questions. Ana took the time to explain the details of my policy and made sure I fully understood everything before finalizing. Her professionalism and knowledge made the entire process smooth and stress-free. I truly appreciate her excellent customer service and would highly recommend her to anyone seeking assistance with their car insurance.""

"Ana has helped me with all my questions. She’s very knowledgeable , it’s always a pleasure to talk to her."

"I have had my insurances with the agency for a while now and I must say that Ana Lopez has gone above and beyond to help us when we needed it the most. Her customer service skills are top notch."

"Ana López La mejor vendedora de seguros en new port richey con muy buena actitud , paciencia y calidad de trato con los clientes ayuda a resolver todos los problemas ."

"Ana Lopez is the best !! She helps me with all my questions and concerns. I could not ask for a better person to handle my insurance account."

"I want to say thank you to Erica she is absolutely wonderful. You truly deserve 10 stars"

"I just want to give a huge thank you to Erica. Thank you so much for always taking time out of your day to help me and answer all my questions. You truly are an amazing employee and are very patient with me. Thanks so much Erica for being so great!"

"Erica is always so helpful with any insurance related questions or requests. She always provides 5 ⭐️ service!!"

"I have had car insurance from state farm for years and I just changed agencies with Mike Peter's and so glad I did change. Brandi is sp awesome 👌 helped me get cheaper insurance. Thank you 💜"

"Janice has been extremely helpful resolving an issue with our flood insurance. Not sure what we would have done without her. In fact, everyone in Mike's office has been super helpful whenever we needed it. We really appreciate it."

"Brandy is a wonderful agent. She took the time to tell us how to save money and still retain great coverage. My husband and I are so happy. Thank you, Brandy, for being so caring."

"A note from Port Richey, Florida: During our most recent back-to-back hurricanes I know a lot of people, unfortunately, had claims. Our area was hit hard. Many losing everything. We lost a class A motor-home due to water surge. We didn't know what to do. We went to our insurance co and.Ashley at Mike Peters State Farm took us under her wing. We had never filed a claim before and one of this magnitude really threw us. Ashley filed the claim on our behalf, explained everything that would happen and by that night we received a call from claims explaining everything they needed and filling us in on what we could expect and when. With Ashley, a complicated situation became uncomplicated. She was right there and her knowledge of the insurance business took us by the hands and walked us through start to finish. Thank you Ashley, we couldn't have done this without you and the many hours of proper training you went thru. Thank you, Mike, for having an agency where training and costumer service is your top priority."

"Have my home and auto bundled through Mike Peters. Ashley has been my main point of contact from setting up my policies initially to making minor changes throughout the months. She has always been so nice and quick!"

"I have had an excellent customer service experience since the storm 09/26/24 when my car was declared a total loss. I would & will recommend my friends and family to this agency. Stellar Service - thank you!!"

"Fantastic"