State Farm® Insurance Agent Mike Peters

"I have had an excellent customer service experience since the storm 09/26/24 when my car was declared a total loss. I would & will recommend my friends and family to this agency. Stellar Service - thank you!!"

"Fantastic"

"Very helpful. Excellent customer service."

"Erica Calkins have the best customer service."

"Ana is the best customer service agent that I have ever came across. She put me at ease when my bill went up $100 by adding on discounts and bringing it back down for me. She was so generous, polite and made things very smooth. I would definitely recommend working with her again in the near future and I would recommend my friends and family to this agency."

"Ana is hands down the best customer service rep I’ve ever dealt with. She is extremely thorough, professional, and is pleasant to work with! Anytime I call she is able to help me right away. Kudos to Ana!"

"Went in person, ask a few questions, for change of insurance, just because I saw a few reviews, and looked good, but words are just words, to the person who simple-minded and have no knowledge or Educated themself in the insurance, so I call my insurance, I ask them the same question, they said, that's something you have to talk to them about! So I got home called them again, Donna picks up told her what she needs to know, gave her what she ask of me and what she need to know, I explained to her about having my insurance change to florida state, thou she knew I came in person, to, so I talk with her, share my information, my s.s. over the phone, she said she would get back to me 24 hours, been a whole month and some change, no calls yet, I check up on calls no answer...I keep checking my emails no emails, no mail. I guess I have to change my insurance to another company, if they can't help me or reach me... already transitioned in change of car registration sticker and plate change... but this is taking longer than expected. Oh wait, I have no expectations, hehe... same advice for you guys the moment you have expectations the moment you sign up for disappointment.... the fewer expectations you have, the better you will be with your worries and anxiety, meaning you won't stress things any longer, that old bad habits leave you. I'm just sharing. Why not right. HeHe anyone willing to help me? Even after this comment, which is true to..."

"For the past 18 years, Mike Peters has been our family's insurance agent. At one point we had 10 different policies in place through Mike and even though our family's investments and needs have evolved, we still have most of these policies in an active status. Mike and his staff are always available to us for advice regarding policy selection, coverage specifics, appropriate policy modifications (at times these changes have saved us significantly on premium payments) and navigating through claims (which can be complex) for both State Farm as well as other insurance companies. We call Mike directly at times and also feel very comfortable in contacting his assistant Donna (a very patient lady) for information, guidance and recommendations.This input is given with total professionalism in a prompt, knowledgable, non-complex and friendly manner. Our family truly values Mike, Donna and the staff and intend on keeping our relationship for another 18 years. Tom & Leigh Massengill"

"Jordan is a professional; he educated me on all aspects of my policy and assisted in helping me determine the right car insurance policy. Highly recommended!"

"Love them"

"The office is well-run and they seem to follow up on everything. I am fairly new to them but I do like them very much and I do respect them. It reminds me of the old days when you had the same insurance company for years and years and never had a problem and never had a claim."

"I had an accident a couple months ago and the office provided excellent customer service. They explained what I needed to do and assisted me with handling the rental car company while my car was in the shop. All my questions and concerns were answered throughout the process of getting my car fixed. This office is top notch and goes above and beyond for their customers!"

"We have been State farm customers for over 50, but now different people answering phone calls tell you different stories. Phone calls have not been returned. I was even told we were covered while we were not covered. I don't know what happened there but it's a mess!"

"Sobretodo seguridad confianza buen trato. Buena Atención empledos calificados que tratan con respeto y sobretodo que hablan español"

"I have been a State Farm customer since approx 1966! I have been with Mike Peters office for about 6 of those years and find the office staff to be very friendly and helpful. Mike also! Thanks Eddie Mazowski"

"Great company ..Great people"

"Office staff and Mike not organized when we were customers of his."

"Donna Facas is the best agent we have ever had. She is always so helpful. When it comes to home, car, and boat insurance she is so knowledgeable. I know very little about insurance. She is so patient and understanding with my fifty million questions. Thanks Donna"

"We are new to this State Farm office and love it! Ana Lopez helped us most recently and answered all my questions and was patient and kind. Highly recommend!"

"Been with State Farm for a couple of years now …every time I’ve called to speak with Erica, Donna, & Mike, and all the rest of the great people in the office are so polite and so helpful! … they totally understand the high cost of everything that is going up, and do whatever they can to help you! Thank you all so much!"

"I had a problem with another State Farm office and after 6 months they didn't fix it. Within 2 weeks with Mike Peter's office,specifically Donna Facas, fixed the problem. Great service."

"My agent is Erica Calkins and she is the best! She has always gotten us the best options that save the most money! Thanks Erica!"

"Stefanie Belanger and the team at Mike Peters State Farm have exceptional customer service. Stefanie goes above and beyond to ensure you are getting the coverage that makes sense for you and your needs. She also takes the time to explain anything you have questions about,so you feel confident in what you’re getting. So glad we switched and bundled our coverage with Mike Peters State Farm."

"Highly recommend !! Great customer service, very personable...you will not be disappointed. Stephanie is the girl to get it all taken care of. Goes above and beyond, and will help get you exactly what you need."

"This team is always so helpful and knowledgeable anytime I call with a question. Stephanie is so enjoyable to work with, the whole team really cares about their costumers!"