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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lynzey B

Lynzey B

November 15, 2024

5  out of  5
rating by Lynzey B
"Have my home and auto bundled through Mike Peters. Ashley has been my main point of contact from setting up my policies initially to making minor changes throughout the months. She has always been so nice and quick!"
We responded:
"Hi Lynzey, Thank you for your review! We're delighted to hear that Ashley has provided you with excellent service. Your satisfaction is our top priority, and we appreciate your trust in us. If you need anything in the future, feel free to reach out! Thanks again, Mike "
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KRISTIN CHASE

October 24, 2024

5  out of  5
rating by KRISTIN CHASE
"I have had an excellent customer service experience since the storm 09/26/24 when my car was declared a total loss. I would & will recommend my friends and family to this agency. Stellar Service - thank you!!"
We responded:
"Dear Kristin, We're so glad to hear you had a positive experience with us after the hurricane. Your recommendation means a lot, and we're here for you whenever you need us! Thanks! Mike"
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robbie morris

October 4, 2024

5  out of  5
rating by robbie morris
"Fantastic"
We responded:
"Thanks for taking the time to leave us a 5-star rating, Robbie – it's much appreciated! - Mike"
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Shelly Gordon

September 24, 2024

5  out of  5
rating by Shelly Gordon
"Very helpful. Excellent customer service."
We responded:
"Thank you Shelly, your feedback is a great encouragement to us! -Mike"
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Michel Sanchez

September 19, 2024

5  out of  5
rating by Michel Sanchez
"Erica Calkins have the best customer service."
We responded:
"Thanks Michel! We really appreciate you being a customer and helping to share the word about us. We're here for you anytime. -Mike"
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Gabrielle Santiago

September 5, 2024

5  out of  5
rating by Gabrielle Santiago
"Ana is the best customer service agent that I have ever came across. She put me at ease when my bill went up $100 by adding on discounts and bringing it back down for me. She was so generous, polite and made things very smooth. I would definitely recommend working with her again in the near future and I would recommend my friends and family to this agency."
We responded:
"Hi Gabrielle, our staff always enjoys reading reviews such as the one you left us! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need. Thanks! - Mike"
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Christina DeSantis

September 5, 2024

5  out of  5
rating by Christina DeSantis
"Ana is hands down the best customer service rep I’ve ever dealt with. She is extremely thorough, professional, and is pleasant to work with! Anytime I call she is able to help me right away. Kudos to Ana!"
We responded:
"Thank you very much for your kind words, Christina! We passed your review over to Ana and it made her day! Thanks again! - Mike "
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Yhojans

August 18, 2024

1  out of  5
rating by Yhojans
"Went in person, ask a few questions, for change of insurance, just because I saw a few reviews, and looked good, but words are just words, to the person who simple-minded and have no knowledge or Educated themself in the insurance, so I call my insurance, I ask them the same question, they said, that's something you have to talk to them about! So I got home called them again, Donna picks up told her what she needs to know, gave her what she ask of me and what she need to know, I explained to her about having my insurance change to florida state, thou she knew I came in person, to, so I talk with her, share my information, my s.s. over the phone, she said she would get back to me 24 hours, been a whole month and some change, no calls yet, I check up on calls no answer...I keep checking my emails no emails, no mail. I guess I have to change my insurance to another company, if they can't help me or reach me... already transitioned in change of car registration sticker and plate change... but this is taking longer than expected. Oh wait, I have no expectations, hehe... same advice for you guys the moment you have expectations the moment you sign up for disappointment.... the fewer expectations you have, the better you will be with your worries and anxiety, meaning you won't stress things any longer, that old bad habits leave you. I'm just sharing. Why not right. HeHe anyone willing to help me? Even after this comment, which is true to..."
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Tom Massengill

July 10, 2024

5  out of  5
rating by Tom Massengill
"For the past 18 years, Mike Peters has been our family's insurance agent. At one point we had 10 different policies in place through Mike and even though our family's investments and needs have evolved, we still have most of these policies in an active status. Mike and his staff are always available to us for advice regarding policy selection, coverage specifics, appropriate policy modifications (at times these changes have saved us significantly on premium payments) and navigating through claims (which can be complex) for both State Farm as well as other insurance companies. We call Mike directly at times and also feel very comfortable in contacting his assistant Donna (a very patient lady) for information, guidance and recommendations.This input is given with total professionalism in a prompt, knowledgable, non-complex and friendly manner. Our family truly values Mike, Donna and the staff and intend on keeping our relationship for another 18 years. Tom & Leigh Massengill"
We responded:
"Tom and Leigh, It’s always a pleasure to serve customers like you! We take great pride in providing exceptional customer service, and it’s always rewarding to see our efforts appreciated. Thank you for your continued trust in our team, and we look forward to serving you for the next 18 years! - Mike"
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chris holke

May 20, 2024

5  out of  5
rating by chris holke
"Jordan is a professional; he educated me on all aspects of my policy and assisted in helping me determine the right car insurance policy. Highly recommended!"
We responded:
"Thanks for the awesome feedback, Chris! I'm thrilled to hear you had a positive experience working with Jordan. He definitely knows his stuff and is a wonderful resource for our Good Neighbors. If there is anything else we can help you with, please feel free to reach out. - Mike "
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Shanon Huggins

March 22, 2024

5  out of  5
rating by Shanon Huggins
"Love them"
We responded:
"Thanks for the positive feedback, Shanon! Let us know if you need anything from our team. We are here to help. - Mike "
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Wayne Jackson

March 20, 2024

5  out of  5
rating by Wayne Jackson
"The office is well-run and they seem to follow up on everything. I am fairly new to them but I do like them very much and I do respect them. It reminds me of the old days when you had the same insurance company for years and years and never had a problem and never had a claim."
We responded:
"Thank you Wayne! Your words about us reminding you of the old days when insurance companies were reliable and hassle-free mean a lot to us. We strive to create a similar sense of trust and dependability for all our clients. If there's anything else we can do to enhance your experience or address any concerns, please don't hesitate to let us know. We're here to assist you every step of the way. Thanks again! - Mike "
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Janice Fazekas

February 28, 2024

5  out of  5
rating by Janice Fazekas
"I had an accident a couple months ago and the office provided excellent customer service. They explained what I needed to do and assisted me with handling the rental car company while my car was in the shop. All my questions and concerns were answered throughout the process of getting my car fixed. This office is top notch and goes above and beyond for their customers!"
We responded:
"Hi Janice, Thank you so much for taking the time to leave us such a glowing review! We truly appreciate your kind words and are delighted to hear about your positive experience with our office. We understand that dealing with an accident can be a stressful and overwhelming situation, and we are thrilled that our team was able to provide you with excellent customer. It is our top priority to ensure that our customers feel supported and informed throughout the entire process. Thanks again! - Mike"
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Peggy Ickes

January 17, 2024

1  out of  5
rating by Peggy Ickes
"We have been State farm customers for over 50, but now different people answering phone calls tell you different stories. Phone calls have not been returned. I was even told we were covered while we were not covered. I don't know what happened there but it's a mess!"
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RVR Vera

January 6, 2024

5  out of  5
rating by RVR Vera
"Sobretodo seguridad confianza buen trato. Buena Atención empledos calificados que tratan con respeto y sobretodo que hablan español"
We responded:
"Thank you so much for your 5 Star review and for your kind words. Mike"
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Ed Mazo

December 5, 2023

5  out of  5
rating by Ed Mazo
"I have been a State Farm customer since approx 1966! I have been with Mike Peters office for about 6 of those years and find the office staff to be very friendly and helpful. Mike also! Thanks Eddie Mazowski"
We responded:
"Thanks for your 5 star review Eddie- Please reach out anytime- Mike"
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jennifer Marie

November 10, 2023

5  out of  5
rating by jennifer Marie
"Great company ..Great people"
We responded:
"Jennifer, thank you for the five stars and kind words! If there is anything we can help you with, give us a call or stop by. We are here for Good Neighbors like you! -Mike "
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Mark poniatowski

July 31, 2023

1  out of  5
rating by Mark poniatowski
"Office staff and Mike not organized when we were customers of his."
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r m

May 1, 2023

5  out of  5
rating by r m
"Donna Facas is the best agent we have ever had. She is always so helpful. When it comes to home, car, and boat insurance she is so knowledgeable. I know very little about insurance. She is so patient and understanding with my fifty million questions. Thanks Donna"
We responded:
"Thanks for your 5 star review, Donna is great! My team is always available to answer your fifty million questions :) Mike"
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Michelle Snyder

April 12, 2023

5  out of  5
rating by Michelle Snyder
"We are new to this State Farm office and love it! Ana Lopez helped us most recently and answered all my questions and was patient and kind. Highly recommend!"
We responded:
"Michelle- Welcome to our office and thank you for your 5 star review! So glad Ana was able to answer all your questions. Mike"
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Joanne Koerber

February 13, 2023

5  out of  5
rating by Joanne Koerber
"Been with State Farm for a couple of years now …every time I’ve called to speak with Erica, Donna, & Mike, and all the rest of the great people in the office are so polite and so helpful! … they totally understand the high cost of everything that is going up, and do whatever they can to help you! Thank you all so much!"
We responded:
"Hi Joanne- Thank you so much for your 5 star review! Erica, Donna, myself, and the rest of my team are always available to help you with all of your insurance needs. Mike "
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Pauline Unterkoefler

February 4, 2023

5  out of  5
rating by Pauline Unterkoefler
"I had a problem with another State Farm office and after 6 months they didn't fix it. Within 2 weeks with Mike Peter's office,specifically Donna Facas, fixed the problem. Great service."
We responded:
"Hi Pauline, Im so glad Donna was able to fix your problem in a timely manner. Thanks so much for your 5 Star review- Mike"
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Maxwell Fox-Andrews

January 27, 2023

5  out of  5
rating by Maxwell Fox-Andrews
"My agent is Erica Calkins and she is the best! She has always gotten us the best options that save the most money! Thanks Erica!"
We responded:
"Thanks for your 5 star review Max! Mike"
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Amber Smith

January 27, 2023

5  out of  5
rating by Amber Smith
"Stefanie Belanger and the team at Mike Peters State Farm have exceptional customer service. Stefanie goes above and beyond to ensure you are getting the coverage that makes sense for you and your needs. She also takes the time to explain anything you have questions about,so you feel confident in what you’re getting. So glad we switched and bundled our coverage with Mike Peters State Farm."
We responded:
"Amber- Thank you for your 5 star review! So glad you had exceptional service and was able to bundle- Mike"
Profile photo of David “Mike” Cox

David “Mike” Cox

January 27, 2023

5  out of  5
rating by David “Mike” Cox
"Highly recommend !! Great customer service, very personable...you will not be disappointed. Stephanie is the girl to get it all taken care of. Goes above and beyond, and will help get you exactly what you need."
We responded:
"Thank you for your 5 star review- Mike"